We know you can't wait for your purchase to arrive, that's why Goodbye Heart ships your items United States Postal Service (USPS) with a choice of Priority or Overnight delivery. All items are sent with delivery confirmation and are automatically insured when your purchase exceeds $100.
We will do our best to ensure your order will be shipped within 2 business days of your purchase. Customers will receive an email notification once their item has been shipped.
And in case you were wondering, we absolutely ship internationally. Goodbye Heart uses United States Postal Service Global Express Mail for our international orders. Please note delayed arrival is to be expected for purchases outside the US. You are responsible for any additional taxes and duties. Goodbye Heart is not responsible for any fees charged by customs.
Once your purchase has left our warehouse Goodbye Heart is not responsible for lost or stolen parcels so please double and triple check your shipping address.
All the items on Goodbye Heart are vintage and non-returnable. Please keep in mind that these items are pre-loved and come with the added character of age. We carefully select garments and decor that meet our very specific quality standards, namely items we would wear or display ourselves (and we're really picky).
All flaws and or smells are mentioned in the item descriptions. If you have questions about an item and want more info email us at firstname.lastname@example.org before you make your purchase.
On occasion we sell items with more than general wear. These items are deemed to have historical significance or serve as inspirational design pieces. All flaws will be clearly mentioned in the description and documented in photographs.